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Doug M. Davis II

ddav15las@gmail.com
 

 

SUMMARY

 

Experienced Training Designer with over 5 years in developing e-learning content using Articulate 360 and Adobe Captivate. Proficient in managing LMS platforms such as Absorb, Litmos, Canvas, Moodle, and Blackboard. Skilled in multimedia design, including Camtasia and Vyond. Experienced with ADDIE and Agile training development models.
 

EXPERIENCE

 

Protective Life,  Birmingham, AL                                                                           Oct. 2019 – Feb. 2025

Training Designer, Operation Services

• Developed and designed interactive e-learning modules using Articulate 360 and Adobe Captivate, achieving a significant increase in learner engagement and course completion rates
   

• Conducted training needs analysis and detailed documentation to improve training effectiveness and assess learner competency
   

• Managed multiple training programs concurrently, meeting departmental requirements and deadlines, thereby improving overall training efficiency
   

• Oversaw the uploading and management of content on LMS platforms such as SAP Litmos and Adobe Absorb
   

• Produced an average of two Computer-Based Training (CBT) or Instructor-Led Training (ILT) sessions weekly
   

• Developed comprehensive training modules for various business departments every 3-4 months, creating 10-20 modules each time with guides for live and remote sessions
   

• Achieved project objectives by developing and designing four comprehensive CBT knowledge assessments to evaluate learners' understanding of aligned goals, thereby contributing to KPI scoring
   

• Organized training courses consisting of modules, role-play scenarios, and interactive games, with durations ranging from 3 days to 3 weeks, and accommodating 5-15 learners per course

 

Samford University, Birmingham, AL                                                                                 2009 - 2019

Manager of Technology Services, College of Health Sciences            

• Managed IT systems, including LMS platforms (Canvas, Moodle, Blackboard), to enhance training efficiency and learner assessments
   

• Developed multimedia resources (Articulate 360, Adobe Captivate, Camtasia), boosting learner engagement and course completion for faculty and staff
   

• Led selection and implementation of an electronic portfolio and assessment suite, improving academic support and services
   

• Provided 40-50 hours a week of on-call support for roughly 200 graduate students online testing per semester with proctoring systems
   

• Managed classroom technology and online classrooms via web conferencing software
   

• Offered on-call support for students' laptop and software issues resolving 30-50 tickets a month

 

Best Buy, Birmingham, AL                                                                                      Aug 2009 - Oct 2009

Geek-Squad In-Store Technician

 

LaGrange Academy, LaGrange, GA                                                                       2007 - 2009

Director of Information Technology                                                                           

 

Kleen-Tex Industries, LaGrange, GA                                                                      2003 – 2007

IT Systems Engineer

 

EDUCATION

 

Samford University Birmingham, AL

Masters in Instructional Design and Technology
 

LaGrange College LaGrange, GA

Bachelor of Arts Computer Science
 

SKILLS

 

Operating Systems: Windows, MacOS, Chrome OS    Languages: HTML   •   Software: Web 2.0 Applications: Microsoft Word, Excel, Access, PowerPoint, Camtasia, Articulate 360 Studio, Outlook, Canva, Adobe Reader Pro, Camtasia, Adobe Captivate, Vyond, Wix, WordPress • Learning Management Systems: Litmos, Absorb, Canvas, Moodle, Blackboard   •   Experience with: ADDIE, Agile Method, Course development, e-Learning training creation.